Vacancy Information Officer

Target group

No specific target group

Start date


Vacancy number



Laan van Meerdervoort 70, 2517 AN The Hague


City center

Places available


Minimum age

0 year

ACCESS is looking for

Working at our Helpdesk to answer queries in English from international community

Volunteer workTemporarily

Function description

Answering calls, emails or dealing with walk-ins, help with their queries in living, working and studying in the NL by providing information, support and guidance in English

Number of hours per week

6 hours


Activity supervision, Administration and/or reception, Consultancy and support, Management and organization, Communication, Computer and internet, Event support

Minimal level of education

Academic, College, High school

Days / Dayparts

MondayMorning, Afternoon
TuesdayMorning, Afternoon
WednesdayMorning, Afternoon
ThursdayMorning, Afternoon
FridayMorning, Afternoon

Required skills

Practical, Analyse, Thinking, Communicating and coaching, Creative, Tracking data, Good with numbers, Leadership, Learning, Organising, Working methodically, Collaborating, Painting/writing

Soort begeleiding

Group guidance

What do you get in return

To gain experience in working in an international environment with people from about 40 nationalities, and work language is English but still have the opportunities to improve other language skills including Dutch

Organization details

Name organization


Street and housenumber

Laan van Meerdervoort 70 1e etage

Zipcode and city

2517 AN Den Haag


Volunteer organization


ACCESS is staffed by an enthusiastic team of around 115 volunteers, from more than 35 countries, all of whom have experienced the relocation process. They are trained and able to provide comprehensive information, advice and support, as well as be empathetic to the experience of internationals arriving and settling in the Netherlands.

Core activity

We provide information and advice via our helpdesk and personal consultation services.

Our Community Education team offers a comprehensive programme of English language courses and workshops covering a range of topics that reflect the interests and experiences of the international community.

We also offer a range of publications to assist you with living in the Netherlands: the ACCESS magazine or ezine, the ACCESS Guides, and, on our online shop which offers some useful books relating to living in the Netherlands.

Contact details


Qin Cai


0703451700 / 0651127027

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