Help for Ukraine

The team at Volunteer The Hague has been horrified to see the tragedy and injustice that are currently unfolding in Ukraine due to Russia's unprovoked invasion. As the crisis unfolds, we know that more and more Ukrainian refugees will be arriving in our communities and will need assistance and information. We also know that many people in our expat community who have a strong spirit of volunteerism will be getting involved to help. On this page we will list resources for Ukrainian refugees arriving in The Netherlands as well as some resources from local organizations that are helping Ukrainians who are still in Ukraine. We will update this resource as more information becomes available.

• Do you have questions about registering or housing? For further information, you can call the Municipality of The Hague: at 070-353 80 24 or (+31)70-3538024 from abroad. This number is available on working days from 8:30 a.m to 5 p.m C.E.T (Central European Time). More information from the municipality of The Hague can be found here. 

• IDHEM can provide practical information in your own language (Ukrainian/Russian/English). For further information please check the website of IDHEM . If you couldn't find the answer of your question on the website then please feel free to send them an email to  [email protected] or call 070-3658183.
• Should you have any questions about, for example, the Ooievaarspas, registering for school or childcare and help, please feel free to make a contact with the Servicepunt XL in the neighbourhood. Check the locations and opening hours on The Servicepunt XL for all your questions - Servicepunt XL . Should you have any questions but you do not speak English, please feel free to make an appointment for an interpreter via [email protected]

• How does the medical care work for Ukrainian Refugees in The Netherlands? Please check this in English , Українська , Украинский

• Refugee Help. Provides the most important information you need if you arrive in the Netherlands. Please check this link RefugeeHelp - General information - What to do when you arrive in the Netherlands

• Stichting Nidos is currently arranging reception and guardianship for unaccompanied minor refugee children. Many unaccompanied Ukrainian children will be taken in by their own family or acquaintances in the area. However, for unaccompanied minor children without family or acquaintances, Nidos is looking for families within the Ukrainian community in the Netherlands. Nidos works with families with a similar cultural and linguistic background to that of the children in need. 

• Check the website of UNICEF to find information about unaccompanied minor children. Important note: Guardianship must be arranged for unaccompanied refugee children who are already being cared. To do this, contact the Nidos office in your region. (See this link for The Hague.) For questions about becoming a child's guardian and general registration questions, you can find more information at this link. For further information send an email to [email protected] or call 0885011265.

Are you organizing something yourself or do you have a useful link that you would like to have in this overview? Send an e-mail to [email protected] or contact her by telephone at 070 - 302 44 44.