Who we are and how can we help you

A non-profit project founded by the Municipality of The Hague and managed by PEP, Volunteer The Hague is a knowledge hub on all aspects of volunteering in The Hague area. We have played a pivotal role in connecting active internationals with local non-profit organisations, thus creating a positive change through the promotion of numerous volunteering opportunities for the past fiveyears. 

Our platform, is designed in a way that lets you access a large pool of international volunteers in The Hague and nearby areas with minimal hassle. Once you’re registered on the site, you can create an organisational profile, post volunteer vacancies and browse through our existing volunteer database. You can then connect with potential volunteers directly via email, streamlining your hunt for the perfect volunteer. 

There’s a possibility to request for an English translation for your vacancies that are written in Dutch. Additionally, we can help promote your vacancies on our social media channels that have an extensive, relevant subscriber base. 

We also hold networking events periodically where you can meet volunteers directly, promote your organisation and register volunteers, on the spot, for potential volunteer opportunities at your organisation.

Need further help? Contact Tetyana Benzeroual or email us at today to figure how we can help you find just the right volunteer who can help realise your objectives better.

*Please note that the above mentioned services are free of cost.

How internationals can help reach your objectives

Often internationals are looking for meaningful opportunities either while they’re in-between jobs, or it’s their way of contributing to the society that they’ve chosen to live in. They want to connect and network with like-minded people. They also want to utilise and polish their professional skills. 

They are mostly highly skilled and therefore can handle skilled tasks like marketing, PR and communications, accounting and finance, design, fundraising, human resources, leadership and culture and technology support. Volunteers can help with planning, organising, and implementing programs, thus making a meaningful impact in the community.  Also, owing to their exposure to different cultural and professional environments, they can provide a fresh perspective on doing a job more effectively. To add an interesting trivia, according to our data, most active, international volunteers in The Hague area are in the age group of 25-35 years.

Where to post vacancies

As an organisation, you can post your volunteer opportunity here on our website. You only have to register once. Once you are registered, you will have your own organisational profile. You can adjust your personal information, post volunteer jobs and edit existing ones. You will also have access to the database of candidates within which you can search for potential candidates.  

The website allows you to filter by city, district, experience level, and type of work. As already stated, we simplify the process by letting you contact the volunteers directly. 

Guidelines for posting volunteer vacancies

  • First, register your organisation on our website
  • To save time, we will ask you for some general information about your organisation. Once completed, it will automatically be used for future posts. 
  • Post your volunteer job in the database of Volunteer The Hague. It helps to specify what languages (for eg. French, Spanish, German, Russian, Chinese) you might require the volunteers to be conversant with.
  • If you’ve placed a vacancy on Den Haag Doet and you’d like international volunteers for the vacancy as well, then we can translate the vacancy for you and put it live on or if you have a vacancy written in Dutch and would just want us to translate and place it on our website, that’s possible too. Additionally, while you’re placing a vacancy on Den Haag Doet, you can just click on the option that notifies us about vacancies to be translated and it will be done and put live on our website.
  • Be sure to come up with a short job title and make the description as accurate and interesting as possible
  • Turn your volunteer job into an interesting project with a start and end date as some volunteers may not want to commit themselves to an organisation for a long time. 
  • If possible, talk about the culture in your organisation. For eg., how you work as a team or if the volunteer is going to be working independently, this will help them in making an informed decision.
  • Last but not the least, don’t forget to promote your vacancies on social media. This will help broaden your reach. You can do this on your own social media channels and also through our channels for which you can drop us a line on Please note, contacting us for promoting your vacancies does not guarantee that we post them, this service is at our discretion, depending on the availability of slots.
Do you have more questions? Have you encountered difficulties with the website? We can help; please contact Tetyana Benzeroual or email us at

How to keep your volunteers committed

Congratulations, you have found volunteers for your organisation. It’s now important to keep them interested and committed. Here are some tried and tested tips to help you retain volunteers-
  • Motivate - Talk to your volunteers about how they’re helping you realise your organisation’s objectives
  • Appreciate - Take time to recognise voluntary efforts either via email or just have a chat. Also, make sure to remember birthdays, Christmas gifts and so on. Happy people are more productive.
  • Encourage - Give attention to the motivation of the volunteer. Keep an eye on volunteers to ensure they are still enjoying their roles and tackle issues, if any, early.
  • Involve - Volunteers are an important part of your organisation. Make sure you involve them by inviting them to team meetings and other key events.
  • Care -  Be as forthcoming as possible about covering expenses, attending workshops or other forms of training that may help further polish their skills in turn helping your organisation grow.

Policy and insurance

A sound volunteer policy

Volunteers add value to your organisation. It's therefore important to have a well-defined and inclusive volunteer policy that keeps them engaged and interested in the work they will be doing. Nobody (volunteers included) wants to feel neglected or ill-informed. If you don't take the time to develop a good volunteer policy upfront, results will lag, volunteers will leave and recruiting new volunteers will result in lost productivity.

Voluntary agreement

If you would like assistance with developing a sound volunteer policy, please contact PEP. It is best to be proactive and have a strong policy in place before volunteers arrive at your organisation. Your policy should have a voluntary agreement that includes the following responsibilities and conditions:

  • The work you intend the volunteer to perform
  • The time limit for the work
  • Their stipulated work hours
  • Any voluntary payment or travel expenses
  • Rights and obligations
  • Training and education
  • Insurance for volunteers

Insurance for volunteers

'De Haagse Polis' is a free insurance policy for all volunteers in the municipality of The Hague. Every resident of The Hague doing organized voluntary work on a single or regular basis has a right to this policy. This insurance is comprehensive and covers work related injuries, personal valuables, right to legal assistance and liability insurance.  If loss or damage occurs, the volunteer or the organisation must contact Bureau Gemeentelijke Risicomanagement van de Gemeente Den Haag, email or call (070) 353 51 75.
For more information or assistance, contact PEP
PEP is an expert consultant on matters of civil participation and emancipation in The Hague. PEP's cross-sector approach, has made it a leader among civil organisations in The Hague. It is an independent, reliable, customer and service oriented organisation.  For more information, or if you have questions please contact Team PEP Helpdesk at 070 302 44 44 or via email
*Please note, from 26th September 2017, PEP will be organising free walk-in consultation on Monday and Wednesday from 9.00 to 12.00 at the Helpdesk at Riviervismarkt 2. Feel free to walk in if you’re in the vicinity.